What does PlatiMeBG do?
It shows what other businesses owe you, which invoices are overdue and which due dates are near. It helps you record promises and payments and prepare reminders that you send yourself.
Help centre
Short answers about files, amounts, your account and security.
Do I need an account?
Not for the Money Meter. An account is needed only to save invoices and keep a follow-up log.
How do I export invoices from my software?
In your accounting software, look for a report or export of issued invoices and save it as CSV. At least number, customer, due date and amount are needed.
The columns were not detected correctly
Below the result, open “Column mapping” and choose which column is the due date, amount and so on. The analysis reruns at once.
Why do I see garbled letters?
We detect UTF-8 and Windows-1251 automatically. If the text is unreadable, save the file again as CSV in UTF-8.
How is BGN converted?
At the fixed rate of BGN 1.95583 per euro, line by line, rounded to the cent. We show the formula for each invoice.
Why is interest locked?
The statutory interest rules are being checked by a lawyer. Until the rules have both keys (official text and a lawyer's signature), we show no number.
Does the forecast guarantee payment?
No. The 4-week forecast adds up due dates and promised dates from your own records. It is an estimate, not a promise.
How do I record a payment?
Open the invoice and choose “Record a payment”. If you make a mistake, choose “Reverse the last payment”: the correction is a new entry and the old one stays.
Can I edit a log entry?
No. The log is append-only and each entry is linked to the previous one by a hash. Corrections are new entries.
Does PlatiMeBG send emails for me?
No. We prepare the text, and you copy it or open it in your own mail app and send it yourself.
How do I see every client on one screen?
Your client invites you from “Team & roles” in their company. The Radar shows every company you have access to, with balances and data checks.
Where is my data kept?
The Money Meter keeps nothing. Saved invoices are in a database in the EU, isolated per row: no other user can see them.
How does a customer confirm the balance?
Open the customer and choose “Create link”. Send the link from your own mailbox. The customer opens it without an account and confirms or disputes; the answer appears on the customer page.
How do I load a bank statement?
In “Bank statements”, choose an MT940, camt.053 or CSV file. Review the suggested matches and confirm which to record as payments.
How do I turn on two-factor sign-in?
In Settings → Security, choose “Turn on two-factor sign-in” and scan the code with an authenticator app.
How do I delete my account?
In Settings, choose “Delete account”. Companies where you are the only owner are deleted with all their data.
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